Zotero is a Firefox web browser extension that helps you gather, save and organize your citations. It's easy to learn and lives in your web browser where you do most of your research. Download Zotero now.
Zotero Standalone works as a separate program, with "connectors" to Google Chrome and Safari web browsers.
Watch these video tutorials to learn how to use the basic and advanced features in Refworks. There is also a tutorial on the new RefShare feature in Refworks, which works great for group projects. Printable handouts are available for each tutorial, just look for the "print version" link.